Tapas Hamper Ltd Privacy Policy

1. Who We Are

Tapas Hamper Ltd operates this website and is responsible for your personal data.

Registered in U.K. No: GB 15748574

Registered Office: Stable Cottage, Dunchideock, EX6 7YD, UK

Email: hello@tapashamper.co.uk

If you have any questions about this policy or your personal data, please contact us using the details above.

2. Information We Collect

We may collect and process the following personal information:

• Name

• Billing and delivery addresses

• Email address

• Telephone number

• Payment information (processed securely by our payment providers)

• Order history

• Customer service communications

• Website usage data

• IP address and device information

3. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Deliver products and services

• Manage customer accounts

• Respond to enquiries

• Process payments

• Prevent fraud

• Improve our website and services

• Send marketing communications where you have consented

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests

• Consent (where required)

5. Sharing Your Information

We may share information with:

• Payment processors

• Delivery and courier companies

• Website hosting providers

• Analytics providers

• Marketing service providers

• Professional advisers and regulators where required

We do not sell personal information.

6. International Transfers

Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.

8. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where applicable

9. Marketing Communications

If you have opted in, we may send promotional emails. You can unsubscribe at any time using the unsubscribe link in our emails.

10. Cookies

Our website uses cookies. Please see our Cookie Policy for further information.

11. Complaints

If you are unhappy with how we handle your personal information, you may contact the Information Commissioner’s Office (ICO).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.